FAQ
We are a U.S. based software consulting business specialized in helping law firms and small businesses implement, customize, and optimize software products (especially Zoho CRM, and related business tools). From client intake automation to full CRM rollouts, we build solutions that save time and boost productivity.
We’re experts in law firm workflows, but we also support small-to-medium sized businesses in other industries looking for custom workflow automation, IT support, or CRM implementation.
Choosing the right CRM depends on your business goals, budget, workflow, team size, and industry needs. We can help you evaluate the top CRM and law firm tools on the market—including Zoho CRM, Clio, Salesforce, KEAP, and others—and guide you toward the one that best fits your operations. And if you’re already working with some tools you like, we’ll help investigate how those tools can integrate with new tools that expand your team’s capabilities.
Yes. We offer support plans for training, troubleshooting, maintaining, or scaling your system as your firm grows.
We begin with a consultation to understand your goals, then develop a custom solution and implement it in phases. All work is collaborative and transparent. Choose from support plans that bill by the hour, or plan ahead with a monthly retainer. We can work with a variety of budgets and timelines to help you achieve your vision.
Our clients tend to see significant savings in both time and money once we wrap up a project, whether it’s a small automation or a full CRM implementation. At Detroit Software Solutions, we’ve been a part of projects that take a firm from a multitude of separate software tools, each with their own monthly per user fee, to 1 tool that costs less and works better. With our tailored approach, we’ll be able to work with your budget to design a solution that delivers real value without unnecessary overhead.
Whether you’re a law firm looking to streamline operations with a CRM or a small business in need of custom software solutions, you’ve come to the right place.